How can you measure performance to verify lasting corrective actions?

Choose one specific area such as:
-Air cargo containers
-Material handling
-Aviation maintenance
-Airports and terminals
-Cargo loading and unloading
-Vehicle operation on the flight line
-Pallet build-up
-Ground support equipment
-Other concept found in course
Write a report evaluating the area you chose. Please include titles and state each requirement and give each answer its own separate paragraph(s).
-Introduction and name of the specific area
-Describe the specific area (e.g. cargo loading and unloading)
-Describe the quality requirements associated with that area.
-What quality defects do you believe can be present or observed?
-What ways can you prevent quality defects?
-How can you measure performance to verify lasting corrective actions?
-Where does that performance measurement fit into the Balance Scorecard elements?
-Conclusions and recommendations

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