This case addresses the issues of gossip. Whether or not gossip benefits organizations has become a gray area. Gossip, in some contexts, may be good. Some leaders, such as Aviva Leebow Wolmer (CEO of Pacesetter), believe

Read Chapter 11 Case Incident 2.
This case addresses the issues of gossip. Whether or not gossip benefits organizations has become a gray area. Gossip, in some contexts, may be good. Some leaders, such as Aviva Leebow Wolmer (CEO of Pacesetter), believe that gossip can be harnessed by managers to make a positive impact on the organization. While Wolmer generally believes gossip has a negative influence, she also thinks that gossip can be used to bond with coworkers and to create a sense of excitement in the office. In addition, when employees gossip with clients, clients may feel more valued by the company because they were given the “inside scoop.”
Use the Case Analysis Guide to complete the case.
Submit your case analysis in a MS Word or PDF file with at least 4 references listed in APA style.
Grading Criteria
Demonstration of an understanding of the case details (25%)
Analysis of the issues presented in the case (25%)
Recommendations (30%)
References & APA Style (10%)
Language, Mechanics (10%)

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